Hypnotherapy in Carlisle, Low Hesket and Dumfries
Privacy and Cookie Policy
 
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I, Richard Bradley, am both the Data Controller and the Data Protection Oficer.  My contact details are enquiry@drrichardbradley.com , phone 07947 468020.

 

I gather information about you from the details you provide either in person, on the phone, via email or via an online enquiry on my site.

There is no legal requirement for you to offer this information, but without it I will be unable to book you in or provide the service I offer.

The collection of your personal information enables me to decide if I am able to offer you an appointment;to provide you with treatment; to contact you regarding your treatment; and to invoice you for any outstanding payments.

The data I collect from you may include: your name and contact details; information about your symptons / triggers; current and past relationships / experiences; your family background; and your medical history.

In line with these quidelines, you accept that when you contact me and / or provide me with information, you permit me to hold and use this information.

Children: In collecting information from persons under the age of 16, consent must be provided by their parent or guardian in order for me to process their data lawfully.

 

Cookies

This website uses cookies to better your user experience while visiting the website.  As required by the GDPR data legislation, where applicable this website uses cookie control system, allowing the user to give explicit permisson or to deny the use of / saving of cookies on their computer / device.  If you choose to share information from this site using a social media button, you do so at your own discretion and accept that doing so may publish content to your social media profile feed or page,

Cookies are simple text files that are saved on your computer, mobile or other device via your web browser.  They contain small amounts of information about the interactions and usage of the website.  This allows website,through its server, to provide you with a tailored experience within this website.

I would like to advise you that you can refuse the use and saving of cookies from this website on to your device's hard drive by taking the necessary steps within your web browser's security settings inorder to block all cookies from the website and its external serving vendors or use the cookie control system if aailable upon your first visit.

 

Website Visitor Tracking Information 

When you visit this website, a third party service called Google Analytics collects standard internet log information and details of visitor behaviour pattens.  I do this to identify things such as the number of visitors to my site and which pages are looked at.  This information is only processed in a way which does not reveal your identity.  I do not allow Google to make any attempt to find out the identities of those visiting my website.

 

Sharing your information and confidentiality

Client confidentiality means that i will not disclose information about you to a third party without permission.  This includes, not acknowledging I know you if we were to bump into each other outside one of the sessions; not divulging information about you having treatment with a third party (such as if someone picks up the phone were I to call you); and ensuring your session notes are locked away. By giving me your phone number, you are permitting me to leave messages on your voicemail should i not be able to get hold of you, unless you state otherwise.

I am duty bound to breach confidentiality if there is a legal requirement for me to do so, such as where the Children's Act applies or a court order is issued, or if i have good reason to believe that significant harm to you or another person may arise should i not disclose that information.

 

You have rights over the information I hold about you.  These are:

Portability - you can request that I share your information with someone else

Rectification - if you believe there are any inaccuracies in my records then you can ask me to change them.

Erasure - in cetain circumstances you may have the right to ask me to remove your details from my records verbally or in writing (this is sometimes called "the right to be forgotten").

Fair profiling - you can ask that any process I automate are done by a person instead of a computer.  I don't currently automate any information processing, although i do use online forms to collect information.

Right to access - you can have a copy of the infomation I hold at any time, by requesting it in writing.  

Restricting processing - in some circumstances you can request that i stop processing your information.

Objection - you can object to the way i process information (e.g. if it is used to send you direct maketing and you dont want to receive this) and can ask me to stop using it in this way.

Information - you have the right to understand how i collect an process your information (hence this privacy notice)

You can learn more about these rights on https://ico.org.uk

You can withdraw your permission for me to use your information at any time, although it may mean ceasing treatment. 

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